Nardi, Bonnie A. Value and Identity: Extrusions of a Video game. 25 January 2010

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Nardi, Bonnie A. Value and Identity: Extrusions of a Video game. 25 January 2010.

  • From School of Information and Computer Science, UC/Irvine

Contents

Player created mods

What do the mods do?

  • Statistics
  • Visualization
  • Aggregation, data mining

Who owns the mods?

  • Players develop and release for no cost
    • Some ask for donations
  • Aff value to the game
  • Do they use free software licenses?
    • Lua code but is the source open?

Ownership, authorship ethics

  • No licensing?
  • Social regulation
  • Mods are "owned" by a single dev
  • Mods considered "abandonded" after ~6 months and may be picked up by another dev

Modding demographics

Tend to be American devs

  • Chinese not traditionally modding
  • Rising numbers of Chinese modders, peer mentorship

Blizzard / modder relationship

  • Blizzard offers some support for modders
    • Prepared a "sandbox" environment for modders
    • Modders supported one another on forums and BlizzCon "UI&Mods session"
  • Modders "don't mind" if Blizzard incorporates mod features
    • Re-coded by Blizz devs

How best to describe this economic, technological situation?

  • Co-production?
  • Fan labor?

Blizzard institutes modder policies 2009

New policies

  • Add-ons must be free of charge
  • Add-ons may not solicit donations (in-game)

Community felt violation

  • Some mod devs opted to quit
  • Even those who developed mods for free were alienated

Blizzard forum moderators deleted posts from critical devs

  • This included both critical content AND dev-related data
  • Censorship drove out some of the most active modders

Effects of policy, censorship

  • Stymie the development of more complex mods
  • e.g. QuestHelper by ZorbaThuT
    • weekly builds
    • entrepreneurial plans stopped by ban on in-game advertising

Researchers have had little access to Blizzard

Gold Farming and techno-orientalism

Portrayals of Chinese as "low-tech laborers in high-tech world"

  • Symptom of Western identity negotiation in global context

Player response

U.S. players generally don't like gold farming

  • Upsets in-world economic balance
  • Some responses rely on racist, stereotypical portrayals of Chinese people
    • e.g. "Ni hao" machinima
  • Why don't players create mods to counter farmer/bot activities?

Imagined farmer figure

  • Low wage, tech, culture, ubiquitous
    • (These characteristics reflected in MSM/Aca coverage)
  • Disruptive, unwelcome
  • "They keep coming back / cuz you're giving them dough"

Player anxiety

  • Resentment
  • Hostility
  • Re: off-line demographic position of players?

Chinese players appear less upset about farming

  • American players don't value items that were not earned through gameplay
  • Same stigma does not operate among Chinese players
  • Generally under-studied

Why do players vilify farmers rather than consumers of farmed gold?


Origin of the imaginary?

Heeks survey of across sources

  • Found blogs, and other peer sources
  • Little evidence from MSM, academic, peer-reviewed sources
  • Dibbell's work on "virtual sweatshops" (2003)
    • See: NYT site
  • Doctorow's fictional account

"Playbourer" (Heeks, 2008)

  • "Play an online game for the purposes of making real money"
  • Video documentary show players smoking, sleeping, laughing, interspersed with games images
  • Dormitory living, "poor food quality"
  • "Rough and ready" statistics, lacking methods for measuring

What is obscured in the imaginary?

Automation

  • Single worker might oversee several PCs at once
  • Constant development of bots to circumvent Blizzard regulation
  • (Though "American gold farmer", Mithra, believes that cheap brute-force approach can undercut more sophisticated automation)
  • Does not fit the imagined sweatshops narrative
  • Is this activity connected to other hacker/cracker activities?

Value chain

  • Customer service, account mgmt, advertising, labor management
  • Obscured by sweatshop mythology

Consulting

  • Consulting operations support gold farmers
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