Powers, Gerry, 20 September 2010

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Powers, Gerry, 20 September 2010

Contents

Intermedia

Recent move from BBC World Service Trust to InterMedia:

  • Not for profit, 501c3
  • In Washington
  • BBG, broadcasting board of governors
    • Voice of America, etc.
  • Document listenership, viewership
  • Gates funded research initiative in developing areas
  • Experience in working in tough fields
  • New effort: training people on the ground
    • Local teams can carry forth research effort

AudienceScapes

  • Lots of data about developing countries populations not being shared with the development community more broadly
  • "Clearinghouse" for data gathered around media, telecomm in dev
  • Some surveys, some qualitative work
  • Making data available on http://www.audiencescapes.org
    • Online data query tool for independent analysis

"Sports Events Research Planner"

  • Attempt to understand potential of media coverage of sports events to advance development goals
  • Usually interpersonal, small groups
    • Now thinking broadly about media govt

Thinking through the "value of information"

  • What 4 pcs of info do you need to get on with your day?

Information "underload"

  • Kampong Cham
    • Interviewees knew a lot about HIV transmission
    • But uncertain translation into behavior
  • Tukuyu
    • Interviewees knew very little about HIV transmission
    • Media infrastructure existed
    • Demonstrated that access to media/info is not the same as access to quality media/info

Global audience migration

  • BBG surveys 2003-2009
  • Huge increase in mobile
  • But radio remains dominant
  • They are not necessarily different channels
    • Recall: many people listen to radio via mobile handset

MDGs - Waage et al. Lance 2010

Millenium Development Goals

No equality of access to info

  • Kenya, 40% use mobile phones to send/receive money
    • Bypassing formal financial institutions
  • Using formal financial services?
    • Big discrepancy between Rural/Uneducated Women/Men and Urban Educated Men.
  • Informal financial services...
    • Much tighter grouping
    • Women leading
  • Radio continues to dominate among people with access to only one media platform

Mobile, education growth

  • Considerable mobile adoption
  • While education appears to be slowing, declining

Challenges in the sector

  • Technological changes complicate an already tricky situation
  • Multiple stakeholders
    • Policy
    • Politics
    • Health (d4d)
  • Confusion: what is the research question?
    • Interested in media, or...
    • Interested in impact of media on citizens?

Context

  • Access to information, Twawez (Rajani et al)
  • Communication infrastructure, information ecologies (Ball-Rokeach et al)
  • Role of State Media, (Mody et al 2010)
  • Understanding Media Landscape, AMDI, Audience SCapes
  • Recognizing the role of WoM and interpersonal communication (IPC) (Chatterjee et al, 2009)
    • Offers "credence" to bringing these things together

Centrality of content

  • Content is a bridge between Media efforts and Development efforts
  • Access to media does not necessarily indicate access to quality info

Access to source/platform of information

Important to work out details:

  • Ownership, access
  • Personal v public
  • Restriction: time, electricity, signal
  • Medium, platform

Evaluation

Culturally-specific details regarding evaluation of content quality

  • e.g. in some case, women wouldn't trust a woman on the radio without an introduction from her husband

Content analyses

  • Identifying which media are most appropriate to various projects
  • Different characteristics of different outlets (even within media, channels)

Self-reported response

Going beyond self-report

  • Data can be gathered, integrated into info access point of content

Last thoughts

  • Access to Information as catalyst for MDG
  • Need multi-item index to capture complexity of "access to info"
  • How to measure word of mouth
  • Focusing on quality, relevance of content
  • Accommodate "ICM Platform Convergence"
  • Recognize diversity of users, target uses
  • Integrate data gathering and service delivery

Q&A

On bandwidth "divide"

  • Is diff bandwidth between mobile phones and wimax/fiber another kind of "divide"?
    • Reflecting socio-economic differences

How to make this locally relevant?

  • Photograph-based methodology
  • Identifying areas of need
  • Help understand what's at the heart of what ppl "really care about"?

Convergence

  • TV drama in Bangladesh advertised English-language lessons for download
  • Accessed via mobile
  • Cost very low (compared to cup of tea)
  • Required collaboration among TV producers, mobile providers, etc.

Framing

  • "Paranoia" regarding media, media development
  • People are more comfortable (at WB) with governance, health
  • Connecting directly to the MDGs

Is this a critique of claims made by BBC world service (re: AIDS info)?

Role of public diplomatics, legislators?

  • "Three scenarios":
  • ONE: Burma, N. Korea
    • People have very few sources of info beyond voice of america, bbc world svc
  • TWO: Media rich imbalance
    • If something happens in the U.S., it is known elsewhere quickly
    • What does BBC World Service / Voice of America add?
  • THREE: Other places may have "more well-functioning" media systems (than US/UK)?
    • Why are we there?
  • Is this a time to take stock, perform a review?
    • "Why are we spending so much on this?"

Fourth scenario?

  • Could BBC World Service, Voice of America be (more?) research driven?
  • "Currency" at State Dept. is "reach"
    • How many ppl are listening?
  • But get back to first principles: why are we doing this?
    • Is "reach" the appropriate measurement?

"Prosumer" question

  • Impact of production experience on media consumption?
  • Is there an impact on "ownership"?
  • Tough to implement because solutions are very locally-bound, not scalable

Word of mouth integration

  • What constitutes "news"?
  • What content is picked up, recirculated, shared?
  • Celebrities?

Why not focus on print?

  • Literacy levels are low outside of urban centers (in Africa)
  • Thus print is often neglected

Info habits diff, undermine our assumptions?

  • Facebook, etc often "trivial"-seeming
  • Might this be diff elsewhere
  • How do norms transmit? How are norms evident? How to capture?
  • Points of content, conflict
  • Diasporic contacts

Surveillance?

  • Horizontal communication on network is subject to surveillance
  • Facebook lack of transparency regarding privacy settings

Why the move to InterMedia?

  • "Decentralization"
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