Qualitative case studies
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Stake, R. E. (2000) Qualitative case studies. In Denzin, N. K. & Y. Lincoln (Eds.), Handbook of Qualitative Research (443-466). Thousand Oaks: Sage.
Contents |
Case study
What can be learned about the single case?
- Defined by interest in an individual case, not by the method of inquiry (443)
- Continuously "triangulating" the descriptions and interpretations
- The case is a system (444)
- Case study is both process and product (444)
Five requirements of case study (444)
- Issue choice
- Triangulation
- Experiential knowledge
- Contexts
- Activities
Types of case study (445)
Intrinsic
- Concerned primarly with the individual, particular case
Instrumental
- Single case provides generalizable insight to a larger population or phenomenon
Multiple or Collective
- Comparative study of multiple cases in tandem
Other uses of case study (447)
- In history: a movement, era, episode
- In teaching: prove a point, demonstrate a condition, bound a category
- In management: b-school case studies, pedagogical tools
- Biography
- Documentary (television)
- Law: the very practice of law is case study
Seeking the particular
- Portrayal of the uncommon features of the chosen case
- Occasionally source of tension within the field, re: value of details (448)
Issues
Issues are used to organize the research...
- Thematic
- Complex, situated, problematic relationships
- Tension between the details of a particular case and their generalizability (448)
Foreshadowed problems
- Starting with a topical concern
- Selection of key issues
- Guiding the observation and interpretation processes
To begin, researchers should ask: (448)
- "Which issues help reveal merits and shortcomings?"
- "Which issues facilitate the planning and activities of inquiry?"
- Must consider what is available and possible:
- "What can be learned here ... ?"
Contexts
Case is a complex entity embedded in...
- Milieu
- History
- Culture
- Space, geography
- Architecture
Contexts can make relationships understandable. (449)
- Rather than causality
- Perceive "multiply sequenced, multiply contextual, coincidental" relationships
The Study
"Brainwork"
- Observational
- Reflective
- Pondering
- Localized
- Contextual
- Multiple
Instrumental work
- Seeks generalization
- Connecting case observation to existing theory, emerging worldview
Intrinsic work
- Seeks "thick description"
- Understanding of the world from within it
Case selection
- Which cases are available?
- Are the chosen cases representative?
- Do you utilize formal sampling techniques?
- Do you instead employ "purposive" samples?
- Seeking variety, opportunity, access?
- In every research, we seek the greatest opportunity to learn (451)
- "More important that balance and variety"
Interactivity
In a quantitative study, seek interactivity among
- Main effects
- Setting, context
- Programmatic treatment
In a qualitative study, seek interactivity
- In the form of descriptions
- Dependent on social, cultural, contextual factors
Data gathering
Documentation of the usual, ordinary
- Interview
- Artifacts
Planning is essential
- Clear stages
- Planning
- Gaining access
- Gathering data
- Analysis
- Write up
Teams
- Required for large research
- Collaboration between junior, senior scholars
- Coding to facilitate data transfer
Triangulation
Tolerance for ambiguity
- Yet commitment to clarity, validity (453)
Strategiees for reducing likelihood of misinterpretation
- Redundant data gathering (454)
- Multiple observers
- Verifying repeatability of interpretation
- Nothing is perfectly repeatable
- Account for multiple interpretations
- Help to "identify different realities"
Learning from a particular case
Didactic teaching
Researcher shares what she's already learned
Discovery learning
- Providing materials, artifacts from the research
- Enabling reader to make his or her own interpretation
- Especially appropriate when the reader may know more than the researcher
Experiential knowledge
- Qualitative understanding drawn from case study
- Experience of both the researchers AND the actors, stakeholders in the case
- Vicarious experience enables readers to empathize with actors via researcher narrative
- Naturalistic generalization ethnographic materials parallel "actual experience" (454)
Empirical data
- Researcher relies on reports, accounts of events they do not personally experience
- Rigorous analytic and triangulation practices help separate experiential knowledge from "opinion and preference" (455)
Embraceable cases
- Individual researcher given enough time to grown experientially acquainted (455)
- Cases beyond "personal embrace" may become too abstract
- Relying on instruments and second-hand accounts
Knowledge transfer
Researchers approach a case with some prior conceptual structures (455)
- Advanced organizers
- Schemata
- Unfolding of realization
Researchers' personal structures will be attached to their observations and interpretations
- Most experience is "ill-structured", not "neat"
- These will be passed along in reporting and teaching
- Readers have "cognitive flexibility" to assess and assemble fragments of new information
- Likewise, students, readers, and learners will contribute further schematic material
- Researcher/writer's responsibility is to "safeguard" this process
- Provide grounds for validating both observation and generalization (446)
Storytelling
Researcher may "draw out" stories from a case
- Not all cases can simply "tell [their] own stories" (456)
- Researcher must select respectfully and responsibly from numerous available stories
- The "whole story" exceeds anyone's ability to capture, comprehend, or (re)tell
van Maanen's 7 choices of presentation (1988)
- Realistic
- Impressionistic
- Confessional
- Critical
- Formal
- Literary
- Jointly told
Criteria for selection
- Funding source demands, expectations
- Anticipated audience, readership
- Rhetorical convention
- Researcher's "career pattern" (457)
- Prospect of publication
Planning the presentation
- Using above critera
- Enables some guidance for data collection
- What is needed? What is to be emphasized?
Comparison
- Researcher may scaffold, enable comparison to greater/lesser degrees (457)
- Highlighting areas rich for comparison, entry points
- Stake is hesitant about formal comparison
- "obscurs any case knowledge that fails to facilitate comparison" (457)
- Comparative description is the opposite of Geertz "thick description"
- Comparative study emphasizes, focuses on the comparison instead of the case
Ethics
- Matters of public interest but
- No necessary public right to know
- No institution may grant license to invade the privacy of others
- People in a case study risk public exposure, embarrassment
- An unwritten "contract" (trust) exists between researcher and researched
- Share drafts of written materials to give people a sense of how they are portrayed
- Great caution [...] to minimize risks to participants
Summary
Major conceptual responsibilities of the case researcher (459-60)
- Bounding the case, conceptualizing the object of study
- Selecting phenomena, issues, themes, research patterns
- Seeking patterns of data to develop issues
- Triangulating key observations and bases for interpretation
- Selecting alternative interpretations to pursue
- Developing assertions or generalizations about the case
Major stylistic options
- How much is the report going to be a story?
- How much comparison?
- How much to formalize generalization v. leaving it up to the reader?
- How much description of the researcher (autobiographical, narrative) to include?
- Whether to and how to preserve anonymity?
Usefulness of case study
In contrast with other scientific methodology
- Difficult to generalize findings
- Fascinating case may be a poor representation of a population
Case study valuable for refining theory
- Suggests complexity
- Establishing limits (to generalizability)
Case study and public policy
- Reflecting human experience
"The purpose of the case study is not to represent the world but to represent the case." (460)

